solutions

Problem Solved

Do potential customers leave your website with unanswered questions or without making a purchase?

easy setup

Easy Setup, Easy Use

OnetoOnetext live chat is easy to install & highly customizable free live chat software for your Live Help and Support.

help

How can OnetoOnetext Help You?

OnetoOnetext live chat support improves your customers’ experience on
your website!

Connect to Customers with OnetoOnetext

Real Time Live Chat

Your website is the first connection you have with most of your potential customers. If you don’t capture them immediately, they will go elsewhere. Instead, turn visitors into customers with OnetoOnetext live chat software for websites!

Adding OnetoOnetext free live chat to your website connects you personally with website visitors from the moment they first enter your website! With OnetoOnetext live chat software, one of your own trusted representatives can offer assistance and answer a customer’s questions in real time:

  • 1 OnetoOnetext live support saves your website visitors time digging through your website—your own live chat representative can answer their questions immediately!
  • 2Live support improves your website visitors’ experience and helps you establish a personal relationship with them from the beginning!
  • 3 That personal touch through OnetoOnetext sets you apart from your competition in your customers’ minds—which boosts your leads and sales!
realtime

Your Customers Will Love How Live Support Enhances

Your Customer Service!

These days, even established customers will jump ship in the blink of an eye if they think they can get better service elsewhere. With OnetoOnetext free live chat support for websites, be the company gathers new customers and keeps them happy with highly-personal, responsive customer service!
customer
  • 1 Our Live user navigation co-browser enables your live chat representative to see your customer’s browser and visually guide them through to the correct screens. It’s as if your representative is sitting right next to the customer!
  • 2 The Live user navigation co-browser is totally secure for you and your customer. Only you and the customer can see the screens—not some faceless third party with hundreds of clients to manage!
  • 3 Also, if one representative cannot answer your customer’s questions, he or she can initiate an operator-to-operator chat with another representative who has the right answer!
  • 4 Operator-to-operator chat can be linked to different departments and even across different company websites for the fastest, most responsive customer service ever!

Customizable Live Chat Software for

Your Website

Your business is different—that’s what makes it special. OnetoOnetext live support software can be tailored to fit your company’s needs so you can better fill your customers’ unique needs:
  • 1 OnetoOnetext’s chat forms adapt to collect the information pertinent to you and your customer (e.g. name, email, a specific product or service, phone number, etc.)
  • 2 When a customer initiates a chat with your representative, their information appears on the screen so that your chat representative can greet them appropriately.
  • 3 Personalize your website with a selection of free live chat icons your customers can use to click to connect with you!
  • 4 Our free live chat support for websites comes in several different packages designed to fit all types and sizes of businesses, from small to large and everything in between.
live chat

Knowledge is Power

Track Potential Customers through OnetoOnetext

OnetoOnetext live chat software gives you more than just a chance to connect with your customers; it gives you useful information about their browsing habits that enables you to adapt your chat conversations accordingly. From the moment a potential customer enters your website,
your live support representative can see:
customer
  • 1 How they navigated to your site
  • 2 What country they are surfing from
  • 3 Their IP Address
  • 4 Chat Status

You can also use this information to improve your website’s SEO strategy (keywords, linking, etc.)! This gives you the power to boost your website’s search engine visibility. That increases the chances of more potential customers finding your website when they try to search for your products and services on a search engine!

OnetoOnetext gives you the competitive edge. Be more connected, more responsive, more personal, more empowered to get new customers and keep your current customers happy! Start your free 30-day trial today, or chat with us live if you have questions!

Integrate with

other web services

    OnetoOnetext allows you to use it with other popular applications from the rest of the web world. We provide integrations on Wordpress, Drupal, Joomla, Opencart, ZOHO CRM, Sugar CRM.

scale
  • Texting Of A Different Kind

    star star star star star Review by Rakesh Sharma

    Perhaps, the biggest value proposition for using OnetoOne Text is the solution’s combination of human intelligence and automated chats. OnetoOne Text drives several cost savings in the process.....

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